Reflections on digital commerce, performance, and the tools shaping our future—told with curiosity, honesty, and a bit of Montana grit.

Get Ready for the First Cyborg Monday

October 1, 2025

In my recent Fast Company article, I introduced the idea that this holiday season won’t just be another Cyber Monday.

September 23, 2025

Rewrite vs. Enhance: Finally a Data-Driven Answer

Every product manager or engineer who’s inherited someone else’s codebase knows the question: Do we

September 15, 2025

AI Shopping Bots are ghosts

Digital analytics platforms like Google Analytics 4 or Adobe Analytics, along with RUM tools, aren’t

August 15, 2025

AI Agents Need a New Kind of Account Management in E-Commerce

It just dawned on me: account management in e-commerce platforms needs to be completely reimagined to

August 11, 2025

AI for SMBs: The Real Bottleneck Isn’t the Tech—It’s the Data

If you’re trying to make sense of what AI can actually do for your business,

July 21, 2025

Adaptive Content for Bots: Why Many E‑Commerce Sites Are Invisible to AI

Generative AI is rapidly changing how people search for and discover products online. As an

July 21, 2025

From Digital Analytics to Business Outcomes Monitoring (BOM): Rethinking Composable Digital Experiences

A playful twist on “BOM,” traditionally known as a Bill of Materials, feels entirely appropriate

January 27, 2025

DeepSeek & The Future of AI Models: Lessons from the Browser Wars

The trajectory of innovation in AI today reminds me of the early days of the

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January 6, 2025

SaaS companies are irrelevant with AI agents

I’ve heard a few folks joking (sometimes not-so-jokingly) about how the next wave of AI

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I write about what I’ve learned in business, tech and life—raw stories, real lessons, and moments where everything changed. Come along, explore what happens when ideas meet experience.

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